97% of Felix shoppers buy pouch 97% of Felix shoppers buy pouch

Best-one delivery truck

Keeping you up-to-date

Keeping you up-to-date

All Best-One retailers receive the Best-Talk magazine, keeping you up-to-date with the latest Best-One news.

Get the best support

For independent retailers it's a round-the-clock job, trying to ensure the smooth running of your business. Thankfully Best-One take the strain, providing all the support, advice and services you could ever need.

Your Best-One Business Development Executive will introduce you to countless benefits like these:

Finance and Insurance

Best-One have developed finance and insurance packages on the very best terms which are tailored specifically for the needs of retailers. These include leasing deals on all aspects of a shop-fit, not just the usual capital element, and insurance packages which take into account varying cash and stock levels, and security issues.

Epos and Scanning

In partnership with their approved IT supplier, Best-One has developed a system designed specifically for its retailers to give them greater control on stock levels and improve cash-flow. The package comes with an intensive 3-day installation and training programme, a regular on-going training scheme and 24/7 software support for complete peace of mind.

Product Ordering

Ordering is simple with Best-One. Having selected products from our 4-weekly Price list, retailers can order ambient lines through our hand-held terminals by simply scanning the product and entering the required amount. Each terminal maintains the up-to-date price list, and RRP. Chill and freeze orders are taken by our efficient telesales team.


For stress-free retailing you need to know your deliveries will be on time. With Best-One it's never a problem, thanks to our central distribution system operated from Abbey Road. Each roll cage is double checked before despatch to ensure picking and invoicing is accurate, whilst vehicle routing is designed to accommodate both light and heavy demand periods so no shop is ever let down.

Drop shipment

Chilled foods are a major growth area in the convenience sector, so Best-One offers delivery on 1500 chilled & frozen lines with a manageable case drop of only 20 cases, whilst Bestway Direct offers next day delivery of frozen foods. Plus, there are over 60 other drop shipment suppliers to choose from, all with beneficial Best-One terms.

Retail Training

As soon as a retailer joins Best-One he or she is given comprehensive training in all aspects of the Best- One operation, and introduced to all relevant personnel. Then, on an on-going basis retailers are kept up- to-date on issues such as category management, merchandising, planograms, security, IT and much more. After all, the more you know, the more your store will make.